This policy describes how and why Creator Stack Inc. ("CreatorStack",
"we", or "us") collects and uses information about you when you use
CreatorStack services including CreatorStack mobile apps, CreatorStack
websites and other products offered by Creator Stack (CreatorStack
We collect information you provide to us directly when you use the Services. This includes:
Account information: To create an account, you must provide your First and last name, email, and password. You may also upload a profile picture to be associated with your account. Your first name, last name, and profile picture are public and will be visible to the users who visit your profile.
Connected Channels: When you can connect your YouTube account with our services by signing in with Google, CreatorStack collects and stores some information about your channels and videos in accordance with YouTube API Terms of Service. This includes channel metadata - channel id, title, description, thumbnail url, banner image url, subscriber count, comment count, view count, video count. It also includes video metadata - video link, video id, title, description, thumbnail urls, video urls, view count, like/dislike counts.
Your channel's title, thumbnail are public and will be visible to visitors of your profile. Visitors of your profile can also visit your YouTube channel by clicking on the channel's thumbnail
Submitted Content: We collect the content you submit to the Services. This includes your posts, comments, reviews, your messages with other users (e.g., private messages, and chats), and your reports and other communications with us. Your content may include text, images, metadata about videos on your channels, metdata about your channels. For studio posts, we store your studio location and list of studio equipments. For Talent posts, we store your list of talents.
Activities: We collect information about your activities while using CreatorStack such as liking, reporting, saving a post, comment, or feature request.
Other information: You may choose to provide other information directly to us. For example, we may collect information when you fill out a form, participate in CreatorStack-sponsored activities or promotions, submit a feature request, apply for a job, request customer support or otherwise communicate with us.
When you access or use CreatorStack services, we may also automatically collect information about you. This includes:
Usage data and logs: We may log information when you access and use CreatorStack Services. This may include your IP address, user-agent string, browser type, operating system, referral URLs, device information (e.g., device IDs), pages visited, links clicked, the requested URL, hardware settings, and search terms.
Information collected from cookies and similar technologies: We may receive information from cookies, which are pieces of data your browser stores and sends back to us when making requests, and similar technologies. We use this information to improve your experience, understand user activity, personalize content and advertisements, and improve the quality of our Services.
We use the information about you to
When you use CreatorStack Services, certain information may be shared with other users and the public. For example:
Please note that, even when you delete your account, the posts, comments and messages you submit through CreatorStack Services may still be available on our servers and viewable to other users of CreatorStack Services.
Otherwise, we do not share, sell, or give away your personal information to third parties unless one of the following circumstances applies:
We partner with third-party cloud technology partners such as Google Firebase to host our services, apis, and user generated content including account information, posts, reviews, comments and activities. You can review Google Firebase's privacy notice here
We may partner with third-party advertisers, ad networks, and analytics providers to deliver advertising and content targeted to your interests and to better understand your use of CreatorStack Services. These third parties may collect information sent by your computer, browser, or mobile device in response to a request for content, such as unique identifiers, your IP address, or other information about your computer or device. For example:
We use analytics partners (such as Google Analytics) to help analyze usage and traffic for CreatorStack Services. As an example, we may use analytics partners to analyze and measure, in the aggregate, the number of unique visitors to CreatorStack Services.
You can access and change certain information through CreatorStack Services
You can change your account information such as first and last name, profile picture, connected channels from the profile tab in the CreatorStack mobile app
You can access posts, reviews, comments submitted by you from the profile tab in the CreatorStack mobile app. You can edit or delete your reviews, comments. You can delete your posts.
You may delete your account information at any time from the settings page. When you delete your account, your profile is no longer visible to other users and disassociated from content you posted under that account. Please note, however, that the posts, reviews, comments, and messages you submitted prior to deleting your account will still be visible to others unless you first delete the specific content. We may also retain certain information about you as required by law or for legitimate business purposes after you delete your account.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject first and third-party cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of CreatorStack Services.
Some analytics providers we partner with may provide specific opt-out mechanisms and we may provide, as needed and as available, additional tools and third-party services that allow you to better understand cookies and how you can opt-out. For example, you may manage the use and collection of certain information by Google Analytics here. You may also generally opt out of receiving personalized advertisements from certain third-party advertisers and ad networks. To learn more about these advertisements or to opt out, please visit the websites of the Digital Advertising Alliance and the Network Advertising Initiative, or if you are a user in the European Economic Area, Your Online Choices.
Most modern web browsers give you the option to send a Do Not Track signal to the websites you visit, indicating that you do not wish to be tracked. However, there is no accepted standard for how a website should respond to this signal, and we do not take any action in response to this signal. Instead, in addition to publicly available third-party tools, we offer you the choices described in this policy to manage the collection and use of information about you.
You may opt out of receiving some or all categories of promotional communications from us by following the instructions in those communications or by updating your email options in your account preferences in the CreatorStack mobile app. If you opt out of promotional communications, we may still send you non-promotional communications, such as information about your account or your use of CreatorStack Services.
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
We take measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. For example, we use HTTPS while information is being transmitted. We also enforce technical and administrative access controls to limit which of our employees have access to non-public personal information.
We store the information we collect for as long as it is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.
We are based in the United States and we process and store information on servers located in the United States. We may store information on servers and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law.
In connection with CreatorStack's processing of personal data received, we adhere to the GDPR and comply with its framework and principles.
Please direct any inquiries or complaints regarding our compliance with the GDPR principles to the point of contact listed in the “Contact Us” section below.
Users in the European Economic Area have the right to request access to, rectification of, or erasure of their personal data; to data portability in certain circumstances; to request restriction of processing; to object to processing; and to withdraw consent for processing where they have previously provided consent. These rights can be exercised using the information provided in this document or using the contact information provided at the end of this document. EEA users also have the right to lodge a complaint with their local supervisory authority.
As required by applicable law, we collect and process information about individuals in the EEA only where we have legal bases for doing so. Our legal bases depend on the Services you use and how you use them. We process your information on the following legal bases:
Children under the age of 13 are not allowed to create an account or otherwise use the Services. Additionally, if you are in the EEA, you must be over the age required by the laws of your country to create an account or otherwise use the Services, or we need to have obtained verifiable consent from your parent or legal guardian.
If you are a EEA user and would like to make an enquiry with regards to your data, please contact us at eu-data@CreatorStack.co.
Our office address is:
Koramangala Club Road, 881, 6th Cross Rd, 6th Block, Koramangala, Bengaluru, Karnataka, India. PIN: 560095